Shipping Policy
We ship worldwide from our manufacturing facilities. Standard delivery takes 15-30 business days depending on destination. All orders include tracking information. FOB, CIF, and door-to-door logistics available.
Read Full PolicyCustomer Service
We're here to help you every step of the way
Track Your Order
Check the status of your order and get real-time shipping updates.
Track OrderPlease allow 24-48 hours after shipment for tracking information to update.
Verify Your Product
Enter your product authentication code to verify its origin.
Contact Us
Have questions? Our team is ready to assist you.
- [email protected]
- 0086-18017152286
- GILLINGHAM, ENGLAND, ME71EP | Manufacturing: Suzhou, China
- Mon - Sat: 9:00 AM - 6:00 PM
Our Policies
Transparent policies for your peace of mind
Tax Policy
Prices displayed on our website are exclusive of applicable taxes. Import duties and taxes may apply based on your country's regulations. We are not responsible for any customs fees or import taxes charged by your local government.
Return Policy
We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund or exchange. Items must be in original condition with all packaging.
Read Full PolicyPrivacy Policy
Your privacy is our priority. We use industry-standard encryption to protect your personal information. We never sell or share your data with third parties. Read our full privacy policy for complete details.
Read Full PolicyPartnership
Interested in wholesale, retail partnership, or brand collaboration? We welcome partnerships with aligned businesses and organizations. Contact our partnership team to explore opportunities.